FAQ

Return & Refund Policy | 27degree

Return & Refund Policy

Last Updated: 19 February 2026

Thank you for shopping with 27degree. Please read our return policy carefully before placing your order.

1. Return Eligibility

We accept returns only under the following conditions:

  • The product received is damaged.
  • An incorrect item has been delivered.

We do not accept returns for size issues, change of mind, color preference, or any other reason.

2. Reporting a Return

Customers must report the issue within 48 hours of delivery by emailing us with:

  • Order number
  • Clear photos of the product
  • Description of the issue

Email: vipinkumarr39@gmail.com

3. Approval Process

Once verified, we will approve the return request and provide further instructions. Products must be unused and in original packaging.

4. Refund Process

  • Refunds will be processed after inspection of the returned product.
  • Refunds may take 5–7 business days to reflect in your original payment method.
  • Shipping charges are non-refundable unless the return is due to our error.

5. Non-Returnable Situations

  • Used or washed products
  • Products without original tags or packaging
  • Requests made after 48 hours of delivery
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